The Crafty Crew
At The Crafty Crew, we ensure your handcrafted products reach you safely and on time. Please read our shipping policy below for complete details.
Order Processing Time
- All orders are processed within 2–4 business days
- As our products are handmade, slight delays may occur during high demand
- Orders are not shipped on Sundays or public holidays
Shipping Time
- Standard Delivery: 4–7 business days
- Remote Areas: 6–10 business days
- Delivery times may vary depending on your location
Shipping Charges
- Free shipping on orders above ₹999
- A flat shipping fee of ₹99 is applied to orders below ₹999
Shipping Locations
- We currently ship across India
- International shipping is not available yet
Order Tracking
- Once your order is shipped, you will receive a tracking ID via email or SMS
- You can track your order through the courier partner’s website
Delays & Issues
- Delivery may be delayed due to:
- Weather conditions
- Public holidays
- Courier service issues
We appreciate your patience in such cases.
Incorrect Address
- Please ensure your shipping details are correct
- We are not responsible for delays or losses due to incorrect address information
Contact Us
For any shipping-related queries, feel free to contact us:
- Email: support@ecom.thecraftycrew.com
- Phone: +91 8145869369
- Address: 6/20, Rama Marg, Shastri Nagar New Delhi – 110015
Note
Since all our products are handmade, slight variations and preparation time are part of the crafting process, making each piece unique.